Frequently Asked Questions
Please reach us at thepilateshouse.blackheath@gmail.com if you cannot find an answer to your question.
- We're based in Blackheath Standard offering reformer pilates and community-led wellness events.
- Reformer intermediate
- Mindbody App
- Our website
Your spot is reserved as soon as payment or membership is confirmed.
- We recommend wearing comfortable, breathable clothing that allows for a full range of movement.
- Grip Socks (if you don't have any we offer grip socks at the studio to purchase)
- Water bottle
- For safety, we cannot allow late entry after 2-5mins into Reformer classes. Please arrive 5 minutes early to settle in.
- Mat Pilates is done on the floor using just your bodyweight, while equipment Pilates uses specialized machines and equipment to add resistance and support to your movements.
- Monthly memberships don’t roll over, but if the studio closes temporarily, we’ll consider extensions individually.
Cancellations must be made at least 24 hours prior to the scheduled class.
Late cancellations or no-shows will result in:
- Credit loss (class packages)
- Unlimited membership users: £5 fee for multiple late cancellations
- Not at all, our classes are beginner-friendly, with modifications and progressions offered throughout. You’ll gradually build strength, flexibility, and confidence at your own pace.
- Feel free to take quick photos before or after class, and please respect the privacy of others.
- All class packs and memberships are non-refundable, in line with our studio policy.
- You cannot transfer credits to friends or family.
- Each membership is for the member’s own use only.
- With appropriate modifications, pregnant clients are welcome to attend classes.
Suitable classes:
- reformer intermediate
- Pre-natal and post-natal classes
